Outbound & telesales
Turn an approved campaign brief into a structured conversation. From the opening line to the final handover, keep your outreach relevant, accurate, and respectful.
THE WORKFLOW
Purposeful outreach and sales conversations with a clear, agreed campaign brief.
FROM BRIEF TO BETTER
Agree the audience, offer, and contact permissions.
Define scripts, exclusions, and escalation rules.
Coach agents on clarity and appropriate handovers.
Review call outcomes with your campaign owner.
A clear agreement comes first. Contact sourcing, permitted calling hours, consent, and campaign-specific requirements must be agreed for each market.
KEEP EXPLORING
LET’S MOVE FORWARD
Tell us what you’re building. Let’s work out how MAK can help.