FREQUENTLY ASKED QUESTIONS
Find answers about working with MAK, our services, and applying for a role.
Working together
MAK BPO And Telecommunications is based in Satellite Town, Rawalpindi, Pakistan. We specialise in U.S. insurance campaign support: Final Expense, IUL, Auto Insurance, and ACA.
Send a message through our Contact page. Tell us about your business, the work you need help with, your target market, and your preferred timeline. We will discuss scope, coverage, responsibilities, and the next steps with you.
Yes. A project can be scoped around connected work such as enquiry handling, qualification, validation, and back-office tasks. The final mix, team availability, and reporting are agreed before launch.
Pricing depends on the workflow, coverage, expected volume, campaign requirements, and agreed responsibilities. Contact us with a short brief so we can discuss a suitable scope.
Our named insurance campaign services are Final Expense, IUL, Auto Insurance, and ACA. Other campaign pages show additional workflow examples. Contact MAK to confirm current staffing, partner requirements, and the final scope of your project.
Services
Our named campaign services are Final Expense, IUL (Indexed Universal Life), Auto Insurance, and ACA (Affordable Care Act). Explore the Services page for the outreach, qualification, validation, appointment, and handover workflows for each campaign.
A project should start with clear qualification criteria, mandatory checks, handover requirements, and escalation rules. The review process and reporting cadence are then aligned with the campaign owner.
MAK supports U.S. campaigns from Pakistan. Our working hours are 6:00 PM to 5:00 AM the following morning, Pakistan Standard Time (PKT, UTC+05:00). We do not run a Pakistan daytime shift. Confirm working days, interview times, and visits directly with the team.
The website describes business support workflows. Licensed insurance activities, product recommendations, medical advice, and specialist decisions must remain with appropriately authorised professionals.
Careers
The current openings provided by MAK are Junior Closer, Closer, and Validators. Read the role descriptions and choose the relevant position in the careers application form.
No. The application form asks for your contact details, the position you want, your experience level, and a short introduction. There is no CV upload.
Our office is on the 1st floor, BLDG 4, st 1 changezi st, B Block Satellite Town, Rawalpindi, Pakistan 46300. Use the Contact page for the location search and directions. Please confirm your visit with us in advance.
Mention your questions in the application or contact us directly. The Pakistan night shift is 6:00 PM–5:00 AM PKT, ending the following morning. Compensation, working days, and the selection process are discussed by the MAK team; no unconfirmed salary figures are advertised here.
Website
The current team page is clearly labelled as sample profiles, and the social profile URLs are demonstration links. MAK can replace them with its verified team information and official profiles. Call, WhatsApp, email, and the office address use the supplied company details.
Yes. MAK Guide provides immediate, automated answers about open roles, applications without a CV, our Rawalpindi location, partnerships, and the four insurance campaign services. It also includes call and WhatsApp handoffs for questions that need the team.
MAK Guide is an automated company FAQ guide. It answers in your browser and does not connect you to a live agent in the chat window. Use its call or WhatsApp buttons to contact the MAK team directly.
Email info@makbpotelecommunications.com, call +92 3364703667, or use the WhatsApp link. The same details appear on the Contact page.